Medical Center

Medical Services

Fraport’s Medical Services take care of all medical needs at Frankfurt Airport. They operate the Emergency Center (“Airport Clinic”), the Rescue and Emergency Services, and the International Vaccination Center. The airport’s Medical Services work closely with the Health Department of the City of Frankfurt. They thus play a key role in the public health system, including protection against infectious diseases.

Moreover, Medical Services also handles key core functions in the context of emergency planning, medical hazard prevention and medical quality management.

Medical Center at Frankfurt Airport
Medical Center at Frankfurt Airport

 

 

The Medical Center at Frankfurt Airport offers comprehensive consultation and testing options for passengers, airport employees, the general public and companies.

Questions on quarantine or self-isolation regulations must be addressed to the responsible government agencies, such as the local Health Departments and/or the German Federal Police. This is particularly true for the specific question as to whether a person with a negative SARS-CoV-2 test result (following a nose/throat swab) may be exempted from possible quarantine or other measures.

Further details on the quarantine restrictions for travelers and people returning from outside Germany (Hessian Ministry for Social Affairs and Integration)

 

The Emergency Center (“Airport Clinic”) takes care of acute medical needs at Frankfurt Airport. It guarantees medical first aid and enables comprehensive medical care for passengers, visitors and employees.

The Emergency Center is open 24 hours a day and is always staffed by specialist medical personnel. The Emergency Center is also staffed by physicians from 7 a.m. to 4 p.m. daily.

The tasks of the Emergency Center team include:

  • Providing acute medical care for employees, passengers and visitors through an interdisciplinary team of experienced emergency physicians and medical assistance staff
  • First aid in the event of occupational accidents
  • Provision of medical advice on aviation medicine issues to family physicians, hospitals, government agencies, passengers, etc.
  • Medical consulting

Physician staffing of the Emergency Center (from 7 a.m. to 4 p.m. daily):

  • Regular consultation hours: weekdays from 8 a.m. to 4 p.m.
  • Out-of-hours medical care: daily, including weekends and holidays, between 7 a.m. and 4 p.m.

In the event of occupational accidents and accidents during the commute to work, our team provides first aid and, if necessary, refers the injured party to an external emergency physician.

Medical first aid is available every day from 7 a.m. to 4 p.m.

  • Comprehensive advice on travel medicine by physicians specialized in travel medicine who undergo further training on an ongoing basis.
  • Vaccinations: We provide travel vaccination consultations and vaccinations
  • WHO-certified yellow fever vaccination center
  • Appointments are not essential for vaccinations and consultations, but they are available to reduce waiting times: online appointments
  • Please bring yourvaccination booklet.
  • Vaccination can generally be carried out immediately after the consultation.
  • Travel medical check-ups performed (by online appointment). 
  • Medical assistance staff specifically trained in travel and health advice.
  • Additional offer for corporate customers and travel groups: special consultation hours. To make an appointment, please e-mail medizin@fraport.de.

Fitness of recreational divers

The qualified medical team carries out examinations to assess the diving fitness of recreational divers. The examination is carried out in compliance with the recommendations of Germany’s Association for Diving and Hyperbaric Medicine (GTÜM).

The assessment of diving fitness includes recording a medical history, a physical examination including otoscopy (ear examination), and instrumental examinations such as pulmonary function testing and resting ECG.

Further examinations will be carried out depending on age or if indicated. Following the examination, a medical certificate of fitness for recreational diving will be issued.

Billing is based on the Scale of Fees for Physicians in Germany (GOÄ).

 

Diving fitness of children and adolescents

An experienced pediatrician is available to assess the diving fitness of children and adolescents. The examination of children and adolescents is carried out as mentioned above and in compliance with the recommendations of the Association for Diving and Hyperbaric Medicine (GTÜM), as well as the Association for Pediatric Sports Medicine

Please note:

Diving fitness examinations are only carried out prior appointment.

Appointments can be made via the Medical Services office by calling +49 (0)69 690-33900 (Ms. Strunk). Or by e-mail to: medizin@fraport.de

Rescue Services & Emergency Physician - Fraport AG
Rescue Services & Emergency Physician - Fraport AG

 

Frankfurt Airport is Germany’s largest commercial airport and one of the most important international aviation hubs.

Fraport AG, the airport’s operator, places top priority on maintaining a continuously high standard of safety at FRA. To ensure this, Fraport’s Medical Services provide operational and public rescue and emergency services.

In addition, the newly built Medical Center bundles medical expertise and medical emergency response.

A team of committed and qualified employees is on duty 24 hours a day, 365 days a year. 

The core task of the Rescue Service is to provide emergency care throughout the airport’s premises, as well as in the Frankfurt city area and on the neighboring freeways and federal highways. In order to meet the constantly growing demands and to be able to continue to guarantee the high quality of our services, great importance is attached to the training and further education of
our employees. 

Rettungs- und Notarztdienst.JPG

 

Medizinische Dienste

Emergency Physician at Frankfurt Airport
Emergency Physician at Frankfurt Airport

Notarzt *** Local Caption *** Dr. Michael Sroka Klinik

Together with Frankfurt Airport Rescue Services, the physicians and emergency physicians at the Emergency Center provide emergency medical care in the airport's operational area and in the adjoining “rescue service area 20” as defined by the city of Frankfurt.

“Rescue service area 20” comprises the new Gateway Gardens district and parts of the highways surrounding the airport, including Germany’s busiest highway intersection.

Since the early 2000s, AEDs (automated external defibrillator) have been installed in terminals in such a way that they can be reached from any point within a very short time. 

In the fight against sudden cardiac death in particular, every minute counts. The main cause of this is ventricular fibrillation, which can be treated in many cases with the use of a defibrillator. The electrical impulses emitted by the defibrillator can make the heart beat in its correct rhythm again.

AED devices have been developed so that anyone can use them – even without medical expertise. In recent years, this has saved many lives. 

We would like to take this opportunity to thank every first-aider using an AED!

Rescue station at Frankfurt Airport
Rescue station at Frankfurt Airport

Medical, Medizinische Dienste, Rettung, Sanitäter *** Local Caption ***

Frankfurt Airport is classified as a “sanitary airport” in compliance with regulations of the WHO (World Health Organization) and the IHR (International Health Regulations).

The Emergency Center is an outpost of the Frankfurt Health Department, and the physicians of the Emergency Center play a key role in providing national and international protection against infections.

We provide medical consulting (nationally and internationally), with a special focus on medical hazard prevention and emergency medicine. Our services include:

  • Organization offurther training in emergency medicine, e.g. for practice teams.
  • Medical quality management
Frankfurt Airport
Frankfurt Airport

Flugzeugabfertigung am A-Plus

 

Medical Services regularly organizes internal and external training courses and acts as consultants to internal and external organizations on medical issues (medical consulting).

Advanced Training (External Participants)
October 2021

“Travel and Emergency Medicine at Frankfurt Airport”

- Date: October 12 and 13, 2021

- Duration: Saturday (October 12) from 9 a.m. to 8 p.m. / Sunday (October 13) from 9 a.m. to 4:15 p.m.

- Location: Training center at Frankfurt Airport

https://www.crm.de/fortbildung/airport.asp

 
Fire Station at Frankfurt Airport
Fire Station at Frankfurt Airport

 

 

In case of emergency, you can call the following numbers at any time:

  • 112 – emergency number of the Rescue and Emergency Medical Service and the Fire Department.
  • If calling from outside the airport or on a cellphone, please dial +49 (0)69 / 690 112
Discover Your Potential

Join the Fraport Emergency Services team as a paramedic or EMT. Apply now!

How to Find Us

You can find FRA’s Medical Center – including the Emergency Center (“Airport Clinic”) and the vaccination center – in Building 226. The building is located directly at Terminal 1, Concourse A, Arrivals, and is accessible to the general public.

The Medical Center is clearly signposted from Terminal 1. Follow the signs to “Notfallambulanz / Medical Center”.

Wegbeschreibung
Wegbeschreibung

 

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